Handbag Hire and Sales

How information is used ,or shared with.

Voulue  may use your personal information for the processing of orders, payments and to provide you with a personalised shopping experience. We will also use your details to fulfil and deliver your orders and manage your account. Your personal information may also be checked with credit agencies to prevent fraud and may be shared with other trading divisions within Voulue . Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.

We may also use your personal information to send you marketing updates but only ever in accordance with your preferences (as detailed in the next section). We don't sell your details to third party marketing companies.

We do collate statistical information about site traffic, sales and other commercial information which we may pass on to trusted third parties but these statistics do not include any information which can identify you personally. We see this as a value-added service helping you to find useful products or services.

Voulue may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors' needs.

From time to time Voulue  may employ third party business partners to collect personal information on Voulue's behalf. In such cases, these third parties will be subject to confidentiality agreements and instructed by Voulue  to comply fully with the Voulue Privacy Policy.

Marketing opt-in/out provision.

When you register for membership, we will provide a link to the Privacy Policy and consent button for the collection of your personal data. Unless you have made a personal written consent on your membership form.

In addition, you will be given the option to opt-out of subscribing to:

(i) Our regular update service which will send you email alerts for new products, features, enhancements, special offers, upgrade opportunities, contests and events of interest. Such alerts may include marketing information about Voulue , our subsidiaries or selected business partners; and/or

(ii) One-off marketing promotions from us.

We don't sell or otherwise pass your details to third parties for marketing purposes. Marketing communications you subscribe to will only be sent by us/Voulue .

At all times, we will offer you the opportunity to unsubscribe out of any service or update to which you have subscribed, if you change your mind. Any e-mail we send you will contain an easy automated unsubscribe link so that you can opt-out of that particular mail shot. Simply follow the indications in the e-mail.

Accessing personal information Voulue maintains.

If for any reason you are concerned that the personal information held by Voulue  is not correct, please email admin@voulue immediately. Please notify us if you change your name, address, other contact information.

Safe guarding identifiable information.

We will use our best endeavours to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. When you place an order or access your account information, we use a Secure Socket Layer (SSL) encryption which encrypts your information before it is sent to us to protect it from unauthorised use. In addition, we will take reasonable steps to ensure that third party business partners' to whom we transfer any data will provide sufficient protection of that personal information.

Voulue abides by the Good practice recommendations for its Electronic mail marketing.
• Voulue only uses permission-based marketing.                                                                                                                                                                             • Statement of use  are provided for you when you collect details. This will be found on the form page, make sure you read before submitting your details.
• Voulue keeps the information you submit to contact  individuals and members about new or change details within our terms and conditions,offers and discounts and new goods and services being offered.                                                                                                                                                                    • We do not have consent boxes already ticked.
• If you wish to opt out of our marketing send a message to marketing@voulue.com                                                                                                                    • Voulue will act promptly to comply with your opt-out requests.
• Have a system in place to deal with complaints about unwanted marketing.
• An opt-out request will result in your details being suppressed rather than deleting them. Voulue maintains records of customers that are
not to be contacted.

Our Members have a right to be told if personal information about them is being processed, and to have a copy of this information. This is obtained through your completed membership forms,e-alert and contact forms information taken to process your online payments for rental and sales taken by our secure payments Paypal Virtual Terminal.

Paypal Virtual Terminal

Voulue uses Paypal Virtual Terminal to take your payments for goods hired or purchased. Voulue does not keep records of your credit or debit card information.Voulue complies with the Data Protection Act 1988,and we are registered on the Public Register of Data Controllers:Z1915667 and only uses your personal information for fair  and lawful process.Your information is taken on Paypals secure servers,Voulue does not hold details of your credit or debit cards.

If you would like a copy of the information which Voulue holds on you please contact by emailing enquiries@ voulue.com, or writing to our office at: 13 Holly Close,Tamworth,Staffordshire B79 8QT or call the helpline number 08453920139. 

Where and how to ask questions and file complaints.

If you require further information about our Privacy Policy, please go to the Contact Us and complete the form. If you wish to talk to a Voulue customer care representative, please call 08453920139 or write to: Voulue , 13 Holly Close, Gillway, Tamworth, Staffordshire B79 8QT.We will require authenticated identity of persons requesting release of information held by Voulue.

If you have any questions about our privacy policy please email:

admin@voulue.com